Roles & Access Control
Complete reference of all platform admin and organizer staff roles, their capabilities and permissions
Platform roles are assigned on the All Users page. Only Super Admins can promote other users to Super Admin. Admins can assign all other roles.
Super Admin
super_admin
Full unrestricted platform access
Admin Portal Access
Overview
Organizations
All Users
Roles & Access
Subscriptions
Platform Analytics
Promo & Fees
Fee Configuration
Oversight
Audit Log
Support & Disputes
Notifications
Affiliates
Fundraising
Site & App Settings
Admin
admin
Full platform administration access
Admin Portal Access
Overview
Organizations
All Users
Roles & Access
Subscriptions
Platform Analytics
Promo & Fees
Fee Configuration
Oversight
Audit Log
Support & Disputes
Notifications
Affiliates
Fundraising
Site & App Settings
Support
support
Handle tickets, disputes, and user communications
Admin Portal Access
Overview
Organizations
All Users
Roles & Access
Subscriptions
Platform Analytics
Promo & Fees
Fee Configuration
Oversight
Audit Log
Support & Disputes
Notifications
Affiliates
Fundraising
Site & App Settings
Finance
finance
View revenue, manage payouts and fee configurations
Admin Portal Access
Overview
Organizations
All Users
Roles & Access
Subscriptions
Platform Analytics
Promo & Fees
Fee Configuration
Oversight
Audit Log
Support & Disputes
Notifications
Affiliates
Fundraising
Site & App Settings
Moderator
moderator
Review content, manage events and organizations
Admin Portal Access
Overview
Organizations
All Users
Roles & Access
Subscriptions
Platform Analytics
Promo & Fees
Fee Configuration
Oversight
Audit Log
Support & Disputes
Notifications
Affiliates
Fundraising
Site & App Settings
Organizer (user)
user
Standard event organizer. Full access to the organizer dashboard. No admin portal access. Nav items shown depend on their staff role within their organization.
No access to any Admin Portal pages